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Online Services

On this page, you can access a variety of online services 24/7. This is your one-stop shop for online services with the Town of The Blue Mountains.

Do you own or operate a business within the Town of The Blue Mountains? Businesses can add and maintain their own record within the online business directory, free of charge!

Link: Add a New Business Listing

Link: Sign-in to an Existing Business Listing Account

Submit a By-law Enforcement Complaint or Service Request from the comfort of your home or office 24/7 through the online service system. 

Click Here to Access: Online Services

If you are a new user, please make sure to Register First. After you register, you can log-in at any time by clicking on the Sign-in link. Anonymous submissions are not allowed.

If you have any questions, please refer to FAQ's or contact us.

At this time, payment of fees online is not available. Please arrange payment of permit fees and deposits directly with the Department requesting payment.

All Committee of the Whole and Council meetings are live streamed to the Town website. Recordings of the meetings are archived and stored on the Town website for future reference. 

Click to Open: Meeting Live Stream

In an effort to serve you better, the Town is now providing an online ticket payment option. Please visit the Paytickets website to pay your ticket online.

Click to Open: www.paytickets.ca

Through the online service system you can apply for permits; check the status of your application, and book an inspection from the comfort of your own home or office 24/7.

Before using the online portal to submit a building permit application please review our standard Building Permit Guides to ensure your submission is complete, including all required forms & supporting documentation.

Click Here to Access: Online Services

If you are a new user, please make sure to Register First. After you register, you can log-in at any time by clicking on the Sign-in link. Anonymous submissions are not allowed.

If you have any questions, please refer to FAQ's or contact us.

At this time, payment of fees online is not available. Please arrange payment of permit fees and deposits directly with the Department requesting payment.

Submit a service request directly to a Town department from the comfort of your home or office 24/7 through the online service system.

Through the web portal you can submit a Service Request or Compliment for a variety of Town services including: roads, sidewalks, signs, trails, trees, parks, water, wastewater, taxes, finance, and many more areas of service.

Click Here to Access: Online Services

If you are a new user, please make sure to Register First. After you register, you can log-in at any time by clicking on the Sign-in link. Anonymous submissions are not allowed.

If you have any questions, please refer to FAQ's or contact us.

At this time, payment of fees online is not available. Please arrange payment of permit fees and deposits directly with the Department requesting payment.

*NEW FOR 2021*

To view your tax and utility account detail online and sign up for ebilling,
please visit the new virtual town hall: My Town.
You will need your customer ID from a tax or utility bill and your name
exactly as it appears on the bill.


Contacts

Web Portal Team
519-599-3131 x239