Home | Accessibility | Council Meeting Live Stream | Staff Directory  
Print this page click to make the content text on the page larger click to make the content text on the page larger click to make the content text on the page smaller


Our Commitment to Accessibility

The Town of The Blue Mountains (the Town) is committed to building an inclusive society and providing an accessible environment in which all individuals have access to programs and services in a way that respects the dignity and independence of persons with disabilities.

The Town supports the goals of the Accessibility for Ontarians with Disabilities Act (AODA) and will establish policies, practices, and procedures which are consistent with the accessibility standards established under the AODA, including accessible customer service, information and communication, employment, transportation and the design of public spaces, and that is consistent with the core principles as outlined in the AODA- Dignity, Independence, Integration and Equal Opportunity.

Multi-Year Accessibility Plan

The goal of the Multi-Year Accessibility Plan (2019-2023) is to set out the Town’s strategies for identifying, removing and preventing barriers that challenge people with disabilities from fully participating in society.  The plan also identifies the way the Town will be compliant with the rules and standards of the Ontarians with Disabilities Act and Accessibility for Ontarians with Disabilities Act.

Joint Municipal Accessibility Advisory Committee

The Town of the Blue Mountains is a member of the Grey County Joint Municipal Accessibility Advisory Committee.  Grey County’s Joint Municipal Accessibility Advisory Committee advises Grey County Council and staff members, as well as participating municipalities, on ways to identify, prevent, and remove barriers from municipal services, by-laws, policies, programs and facilities.

The committee is formed in compliance with the AODA and ODA to include 50% plus one of people with disabilities.  Other members include political representatives, staff and interested members of the public.

Joint Municipal Accessibility Advisory Committee Terms of Reference

What is BrowseAloud?

BrowseAloud is free software that reads web pages out loud. It can help anyone who has difficulty reading on-line, including people with mild visual impairments, low literacy, English as a second language, or learning disabilities, such as dyslexia.

What does BrowseAloud do?

  • Reads web pages aloud in a natural-sounding voice
  • Reads PDF and Word documents in their original format
  • Highlights each word as it is spoken to show you where you are on the page
  • Magnifies text to your chosen font size and font style
  • Translates word-for-word between English, French, German, Italian and Spanish
  • Looks up accurate dictionary definitions
  • Converts text to MP3
  • Masks information on the screen to help you focus on a particular area
  • Provides control over the voice, word pronunciations and speech highlighting

How do I install BrowseAloud?

You can download BrowseAloud from the BrowseAloud website.

Follow the instructions on the download page to install BrowseAloud on your computer.

Please Note

The Town is providing the BrowseAloud service as a convenience for users of its website. The Town does not review and is not responsible for the accuracy of the oral communication by BrowseAloud. Rules, policies (including privacy policies) and operating procedures of BrowseAloud may apply to you while using it, and the Town will not be responsible for information provided to you by BrowseAloud. If there are any discrepancies between the written information provided on the Town's website and the oral communication of that information by BrowseAloud, the written version on the Town's website shall govern. Use of the BrowseAloud services is at your sole risk and the Town will not be responsible or liable for any damages arising from use of, or inability to use, those services, including any translation or communication of the Town's website content provided by BrowseAloud. By using BrowseAloud, you accept these statements and terms of use.

The Town is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process.  If your application requires accommodation please contact Human Resources.

The Town of The Blue Mountains is committed to ensuring its goods or services are provided in an accessible manner. We welcome your feedback. While we have provided this form for submitting feedback, it may be provided in person, by telephone, in writing, or by delivering an electronic text by email.

Please submit your form to any of the following:

Mail or Deliver to: Town of The Blue Mountains 32 Mill Street, Box 310 Thornbury, ON N0H 2P0

Fax to: 519-599-7723

Phone: 519-599-3131 ext. 265

Email to: Accessibility Committee

In person: Town Hall at 32 Mill Street, Thornbury

Office Hours are Monday thru Friday 8:30 a.m. to 4:30 p.m.

Notices of Service Disruptions are provided when facilities, goods, or services are temporarily unavailable.

These notices include:

  • Information about the disruption
  • Reason for the disruption
  • Anticipated duration
  • Description of alternative facilities or services, if available
  • Contact information

In the case of an unscheduled disruption, the notice will be posted at the physical location and on the Town's website as soon as practicably possible.

In the case of a scheduled disruption, the municipality will post the notice prior to the disruption, at the physical location and on the Town's website.

To check for service disruptions, please go to the Service Disruptions section of our Newsroom page.

The Corporation of the Town of The Blue Mountains is committed to providing quality goods and services that are accessible to all persons. The following Town policies provide additional information.

POL.AODA.10.01 Accessibility Standards for Customer Service

POL.COR.13.16 Integrated Accessibility Standards Regulations

The Town is committed to creating an accessible online environment, to making its web documents available to everyone and to ensuring that the site meets the Accessibility for Ontarians with Disabilities Act (AODA).  However, there may be instances where not all content is in an accessible format, such as maps, engineering drawings or legacy information. 

Should you need assistance in obtaining an accessible alternative for non-accessible content, please contact the Website Committee.

The Town is committed to providing information in the format that meets your needs. If you require information or documents in an alternate format, please use the form linked below and contact the Clerk's Office.

Request for Documentation in an Alternate Format

Request for Documentation in an Alternate Format - Fillable



Human Resources
519-599-3131 x265